FAQ

NFS / National Financial Services LLC

• At Seaport Securities Corp., your privacy is our priority. We collect personal information to open your account(s), to process your transactions and to help us provide a better level of service. We do not sell your personal information to anyone. We protect the security and confidentiality of the personal information we collect.

  Our relationship with you is our most important asset. We understand that you have entrusted us with your private financial information, and we do everything to maintain that trust. Details of our approach to privacy and how your personal information is collected and used are set forth in the Private Policy below.

  The Seaport Securities Corp. Privacy Policy:

  Seaport Securities Corporation (“Seaport”) privacy policy applies to consumers who are current or former Seaport brokerage clients. Throughout the policy, we refer to information that personally identifies you or your accounts as “personal information”.

  Seaport Securities Corporation (“Seaport”) privacy policy applies to consumers who are current or former Seaport brokerage clients. Throughout the policy, we refer to information that personally identifies you or your accounts as “personal information”.
  Outside of these exceptions, we shall not share your personal information with third parties unless you have specifically asked us to do so, that is, opted-in.
  If at any time in the future, it is necessary to disclose any of your personal information in a way that is inconsistent with this policy, we will give you advance notice of the proposed change so that you will have the opportunity to opt-out of such disclose.

  1. We do not sell your personal information to anyone.
  2. We do not disclose personal information to third parties, unless one of the following limit exceptions applies.
     • We disclose personal information to companies that help us process or service your transactions or account(s), including companies that print and mail your statements.
     • So that you can learn about products or services, we may also disclose personal information, such as account and transaction data, to companies, including financial institutions, which assist us in marketing. We have contracts with these companies that prohibit them from using your personal information for their own purposes.
     • We may disclose or report personal information in limited circumstances when we believe in good faith that disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities, resolve consumer disputes, perform credit/authentication checks, or for institutional risk control.

  3. We do collect personal information in the normal course of business in order to administer your account(s) and serve you better.
     • Application and registration information: We collect information that you provide us when you open an account. The information we collect may include name, address, phone number, social security number, date of birth, employment information and a government issued photo id. We will also collect information about your investments and investment experience as well as information from consumer reporting agencies.
     • Web site usage: We collect some information on our web site through the use of “cookies”. For example, we may identify the pages on our Web site that your browser requests or visits.
     • Transaction information: Once you have an account with us, to administer your account and better serve you, we collect and maintain personal information about your transactions, including balances, positions, and history, and may include your name or other data in an internal client list that reflects your activities at Seaport.
  4. We use your personal information to fulfill our regulatory obligations and to help us deliver the best possible service to you.
     • For example, we may use your personal information to provide faster and more convenient services or to alert you to Seaport products and services you might find useful.
  5. We protect the confidentiality and security of your personal information.
     • Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested.
     • We restrict access to personal information to our employees for business purposes only. All employees are trained and required to safeguard such information.
     • We maintain physical, electronic and procedural safeguards to guard your personal information.
  6. We continue to evaluate our effort to protect personal information and make every effort to keep your personal information accurate and up to date.
     • If you identify any inaccuracy in your personal information, or you need to make a change to that information, please contact us so that we may promptly update our records.
  7. We will provide notice of charges in our information-sharing practices.

  If you have any questions or concerns, please feel free to call us at 1-800-SEAPORT or E-Mail us.

All accounts must be opened via hard copy application. All account applications may be ordered online from the document center, or you can call us at 1-800-SEAPORT. You should consult an attorney or tax advisor before you decide which account is best for you. If you want more information on retirement accounts please call us at 1-800-SEAPORT.

Please call our office at 1-800-SEAPORT.

If you already have an account with us you just need to link it to our Web site. To link your account,please call us at 212.482.8689 and we can assist you.

Initial Margin Disclosure Statement

Your brokerage firm is furnishing this document to you to provide some basic facts about purchasing securities on margin, and to alert you to the risks involved with trading securities in a margin account. Before trading stocks in a margin account, you should carefully review the margin agreement provided by your firm. Consult your firm regarding any questions or concerns you may have with your margin accounts.

When you purchase securities, you may pay for the securities in full or you may borrow part of the purchase price from your brokerage firm. If you choose to borrow funds from your firm, you will open a margin account with the firm. The securities purchased are the firm’s collateral for the loan to you. If the securities in your account decline in value, so does the value of the collateral supporting your loan, and, as a result, the firm can take action, such as issue a margin call and/or sell securities or other assets in any of your accounts held with the member, in order to maintain the required equity in the account.

It is important that you fully understand the risks involved in trading securities on margin. These risks include the following:

You can lose more funds than you deposit in the margin account. A decline in the value of securities that are purchased on margin may require you to provide additional funds to the firm that has made the loan to avoid the forced sale of those securities or other securities or assets in your account(s).

The firm can force the sale of securities or other assets in your account(s). If the equity in your account falls below the maintenance margin requirements or the firm’s higher “house” requirements, the firm can sell the securities or other assets in any of your accounts held at the firm to cover the margin deficiency. You also will be responsible for any short fall in the account after such a sale.

The firm can sell your securities or other assets without contacting you. Some investors mistakenly believe that a firm must contact them for a margin call to be valid, and that the firm cannot liquidate securities or other assets in their accounts to meet the call unless the firm has contacted them first. This is not the case. Most firms will attempt to notify their customers of margin calls, but they are not required to do so. However, even if a firm has contacted a customer and provided a specific date by which the customer can meet a margin call, the firm can still take necessary steps to protect its financial interests, including immediately selling the securities without notice to the customer.

You are not entitled to choose which securities or other assets in your account(s) are liquidated or sold to meet a margin call. Because the securities are collateral for the margin loan, the firm has the right to decide which security to sell in order to protect its interests.

The firm can increase its “house” maintenance margin requirements at any time and is not required to provide you advance written notice. These changes in firm policy often take effect immediately and may result in the issuance of a maintenance margin call. Your failure to satisfy the call may cause the member to liquidate or sell securities in your account(s).

You are not entitled to an extension of time on a margin call. While an extension of time to meet margin requirements may be available to customers under certain conditions, a customer does not have a right to the extension.

Once your account is opened or linked, you can log in anytime. Go to our homepage, www.seaportsecurities.com, click “Login” and enter your User ID and password. If your account was successfully opened or linked you will first be presented with 3 one-time only online quote agreements that need to be filled out then you will see the welcome page.

Seaport Securities Corp. offers many different types of retirement accounts; Traditional, ROTH, Beneficiary, Rollover and SEP. Forms can be downloaded from our site. For more information on the different types of IRAs we offer, or how to open an account, please give us a call at 1-800-SEAPORT.

(Must be opened via hard copy application)

You can open a Trust Account by downloading and filling out our New account account application form as well as a Trustee Certification Form and mailing both to Seaport Securities Corp. An incomplete form can delay the application process.

(Must be opened via hard copy application)

You can open a Partnership or Investment Club Account by downloading and filling out the regular account application. You’ll also need to complete a Partnership/Investment Club form, which can be obtained by contacting our office at 1-800-SEAPORT.

(Must be opened via hard copy application)

You can open a Corporate Account by downloading and filling out the regular account application. We’ll also need a corporate resolution with a corporate seal authorizing the account and a signed Corporation Account Agreement form. The Corporation Account Agreement form can be obtained by contacting our office at 1-800-SEAPORT. If option trading is desired, you must submit a copy of the Corporate Charter.

To establish options trading in your account, you will need to complete an options application. Options carry a high level of risk and are not suitable for all investors. Certain requirements must be met to trade options through Seaport Securities Corp. Please read the Options Disclosure Document titled “Characteristics and Risks of Standardized Options” before considering any option transaction. To request a copy, call us at 1-800-SEAPORT.

To help the government fight the funding of terrorism and money laudering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means for you: when you open account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also need to have a copy of your driver’s license or other identifying documents. Once application has been received, your accounts will be opened in one business day.

Your online account comes with all of the benefits of a traditional Seaport Securities account. Corporate bonds, municipal bonds or unit investment trust transactions must be handled by calling a Client Resource Representative at 1-800-SEAPORT.

All accounts may have checkwriting, IRA accounts, free dividend reinvestment, money market funds and access to comprehensive, unbiased investment information. Checkwriting at Seaport Securities is free. There is a charge ($5) for check re-orders.

Yes, we offer the automatic daily sweep of funds into the NFS / National Financial Core Eligible Money Market.

Seaport Securities provides a FREE service that enables the uninvested cash or “free credit balance” in your brokerage account to earn income.

The money fund sweep feature automatically invests in and redeems funds from the NFS / National Financial Services LLC

NFS/ National Financial Services LLC

You could lose money by investing in a money market fund. Because the share price of the fund will fluctuate, when you sell your shares they may be worth more or less than what you originally paid for them. The fund may impose a fee upon the sale of your shares or may temporarily suspend your ability to sell shares if the fund’s liquidity falls below required minimums because of market conditions or other factors. An investment in the fund is not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Fidelity Investments and its affiliates, the fund’s sponsor, have no legal obligation to provide financial support to the funds, and you should not expect that the sponsor will provide financial support to the fund at any time.

Yes, just give us a call at 1-800-SEAPORT we’ll send you a signature card. Once you complete and return the card, you’ll receive your checks in approximately two weeks. Checkwriting at Seaport Securities is free. There is a charge ($5) for check re-orders.

Seaport Securities Corp. offers you all the safeguards and accurate record keeping you expect from “full service” brokerage firms. All accounts are carried by our clearing agent, NFS / National Financial Services LLC.

Member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org, (202) 371-8300.

Excess SIPC Total aggregate excess of SIPC coverage available through National Financial Services LLC’s excess of SIPC policy is $1 billion. Within National Financial Services LLC’s excess of SIPC coverage, there is no per-account dollar limit on coverage of securities, but there is a per-account limit of $1.9million on coverage of cash.

Yes. When you open an online account or link an existing account, you automatically receive 100 free real-time quotes. You’ll receive an additional 100 quotes every time you make a trade and unlimited delayed quotes.

Take advantage of our exclusive Portfolio Tracker Service-follow your current investments as well as investments that you plan to make. To use Portfolio Tracker, just register on our site.

Once you have registered and signed in, click on “Portfolio Registration” from the left-hand tool bar, enter your login password, and click “Register Portfolio.” You can then click on “Portfolio Tracker” on the left-hand tool bar. If you have any questions please call us at 1-800-SEAPORT.

Yes, Seaport Securities Corp. offers free dividend reinvestment. If you set up dividend reinvestment on a particular security we’ll automatically reinvest funds when that security pays a dividend. Please note, any fractional shares will be cash in lieu.

E-Documents is a convenient way to view your trade confirmations, account statements, proxy materials, fund prospectuses and other investment related documents online.

An investment in a money market fund is not insured or guaranteed by the Federal Deposit Insurance Corp or any other government agency. Although the funds seeks to preserve the value of your investment at a $1 per share, it is possible to lose money by investing in the fund.

We offer the following funds:

National Financial Core Eligible Money Market Funds

An investment in a money market mutual fund is not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Although a money market mutual fund seeks to preserve the value of your investment at $1.00 per share, it is possible to lose money by investing in a money market mutual fund.

If you forget your password, please contact us at 1-800-SEAPORT. Remember, your User ID and password are case sensitive. You cannot change your username/ID.

To change a password you need to do the following: Click on the “settings”, then click “change password” and this will allow you to change your password.

You cannot change email, please call us at 1-800-SEAPORT to make an e-mail changes.

To change the address on your account, just call us at 1-800-SEAPORT. All address changes must be submitted in writing and all parties listed on the account must sign the request. You may fax the request to (212) 809 - 1107.

If you would like to have funds wired out of your Seaport Securities account, we require a NOTARIZED letter of authorization. All parties on the account must sign the letter. You may fax or send the letter to us at:
• Seaport Securities Corp.

  60 Broad St. 31st FLR
  New York, NY 10004
  A processing charge of $30.00 will be charged to your account for wiring funds out of your Seaport Securities account.

  Fax: (212)809-1107

To wire funds to your Seaport Securities account you must have a Seaport Securities account number and instruct your bank to send the funds as follows:
• Wire to: J.P. Morgan Chase Bank, NY
• Bank address: One Chase Manhattan Plaza New York City, NY 10005
• ABA Routing Number: 021000021
• For credit to: National Financial Services LLC
• Account number: 066196-221
• For the benefit of: Customer name For final credit to: Customer brokerage account number

No you may not. Instead of requesting a stock certificate, we can do a DRS transfer for you with a cost of $25.00. This type of transfer will allow you to maintain an account registration directly with the transfer agent.

No you may not. Instead you may send us a notarized letter requesting a re-registration which we can DRS transfer to the transfer agent for $25.00

This type of transfer will allow you to maintain an account registration directly with the transfer agent.

There is no minimum balance required to open an account. Seaport Securities may require 100% cleared funds prior to placing your first trade. Seaport Securities may require 100% cleared funds prior to your first trade being entered through our web site.

You can mail your check to Seaport Securities Corp., 60 Broad St. 31st FLR, New York, NY 10004 . If you’d like to deposit electronically, you can wire funds from your bank or other brokerage account. All checks should have your Seaport Securities account number on them and be made payable to NFS / National Financial Services LLC.

Restrictions on funds deposited by check:
1. You can not write money market checks on deposited funds for a period of 15 days.
2. You can not wire out deposited funds for 30 days.
3. You can not request a check on deposited funds until the check has cleared.

The restriction on withdrawal of funds deposited by check does not affect automatic investment into a money market fund or purchase of additional securities.

On the back of the certificate you need to write our clearing firm (NFS / National Financial Services LLC) in the blank space before the word “Attorney” as your attorney to transfer the stock. Then sign and date the certificate; you may leave all other areas blank. Make sure to sign your name exactly as it is printed on the front of the certificate.

Endorse the certificates as referenced above and send them to us at the address below. To ensure proper processing, please make sure your account number is written directly on the certificate.
• Seaport Securities Corp.

  60 Broad St. 31st FLR

  New York, NY 10004

To transfer funds from another firm, you need to mail a completed transfer form to Seaport Securities Corp. for processing. This is called a full ACAT transfer, and normally takes 10 days to complete from the time we receive your paperwork. Seaport Securities only accepts transfer requests where the name(s) and the title on the account being transferred matches the name(s) and title on the receiving account.

If you are sending a new account application and transfer form together, make sure that the new account you are opening at Seaport Securities Corp. is titled the same as the account being transferred. After your transfer is complete, you can then establish other accounts without like title, which you can transfer between internally. Please make sure to include a copy of your most recent statement from the firm you are transferring from.

No, we do not charge to transfer an IRA account to Seaport Securities Corp., however the delivering firm will usually charge fees to transfer the account out.

Yes, in order for us to accept wired funds you must have a Seaport Securities Corp. account number and instruct your bank or brokerage firm to send the funds as follows:
To wire funds to your Seaport Securities account you must have a Seaport Securities account number and instruct your bank to send the funds as follows:
• Wire to: J.P. Morgan Chase Bank, NY
• Bank address: One Chase Manhattan Plaza New York City, NY 10005
• ABA Routing Number: 021000021
• For credit to: National Financial Services LLC
• Account number: 066196-221
• For the benefit of: Customer name For final credit to: Customer brokerage account number

For U.S. Dollar wires from foreign banks, use SWIFT code “CHASUS33”.

​For a same named account, we require to have instructions in writing, with a signature or signatures from all account holders. For a third-party transfer, we require the same, however, the Letter of Authorization (LOA) MUST BE NOTARIZED —no exceptions! We require the same for journals to move cash or securities from one names Seaport account to another.

For wiring of funds to a third party, letter must be signed by all account holders and notarized.  Letter must include name of receiving party, address of receiving party, bank name, bank ABA number, bank account name, bank account number nad any further credit information if applicable.  

You can place a trade online, by calling a Client Resource Representative at 1-800-SEAPORT. Seaport Securities does not accept e-mail trade orders.

Your trading password is set to the same password that you use with your User ID.

You will be notified of trade executions by traditional trade confirmations mailed to the address listed on your account. You can also view your executed transactions on our Web site by going to the “Execution” under “Trading” or “History” and “Web Confirmations” under “Account Info”.

All stock trades have a two-day settlement period unless otherwise specified. We must receive your payment by the second business day for stock trades. Option transactions are settled the business day after the transaction. You must have sufficient funds in your account prior to entering an option trade. Due to market volatility, special margin requirements have been placed on certain securities. Seaport Securities reserves the right to require full payment or an acceptable deposit prior to the acceptance of any order.

If your account is missing paperwork (i.e. online service agreement) you may be restricted from entering trades online until receipt of the appropriate documents. You can see which forms are on file with Seaport Securities Corp. in the Account Profile area within the Account Information menu, or you may call us at 1-800-SEAPORT.

Whenever a stock is purchased and sold in a cash account without paying for it (credit from the sale does not apply), the account will be restricted for 90 days under Regulation T. A restricted account will not be allowed to delay payment beyond trade date. This means funds must be in the account before entering all trades for no less than 90 days. Selling stock to pay for a purchase on the same day is not considered sufficient payment in a restricted account. The restriction will expire after 90 days from the date of the sell transaction. If you’d like to place an order in a restricted account please speak with us at 1-800-SEAPORT. Restricted trades are not subject to online commission rates.

Orders to sell stock online can only be placed if the shares are currently held in your account.

If you are unable to place a trade online, please call us at 1-800-SEAPORT. These trades are not subject to online commission rates.

There are occasions when market activity increases to a point where quotations and trade processing systems cannot keep pace with rapidly changing prices. The prices of some stocks can soar and drop suddenly, causing investors to suffer unexpected losses very quickly. In fast markets, many investors trading at the same time can cause automated execution systems to become overcrowded and delays to develop at some trading destinations (i.e. NYSE, NASDAQ Market Makers). Executions and confirms slow down, while quote displays may not reflect actual current market prices. System access and system response will vary due to market conditions and other factors.

Trading under these conditions involves risks that you need to be aware of:
• Market orders are subject to execution prices that may differ significantly from the price quoted at the time you enter your order.
• Canceling an existing order and then re-entering a new order can result in both orders being filled. After sending your request, the order will show as cancel requested on the order status screen but may be subject to a late execution report, causing both the old and the new order to be executed. If you are unsure if your order was executed, please call us at 1-800-SEAPORT.

Market orders are placed without a specified price and executed as soon as possible at the best available price when the order reaches its destination. Your order will be executed, but you have no control over the execution price on the trade.

When a buyer places a limit order they are specifying the maximum amount they are willing to pay for a stock. The order will not be executed unless the order can be filled at the limit price or lower. A limit order prevents your trade from being executed at a price higher than your limit price, but there is also a possibility that you’ll miss the market and your trade will not be executed.

When a buyer places a buy stop order they are placing an order to buy if, and when the market rises to a specified price. If the buy stop price is reached, the order will trigger, at which point it becomes a market order and is filled at the next available price. A buy stop price must be set above the market.

A buy stop limit is a stop order, which becomes a limit order when the stop price is reached. Once the stop price is reached the order is triggered and becomes a limit order. Once stopped, the order will not be executed unless the order can be filled at the limit price or lower. Both the buy stop price and the buy limit price must be set above the market.

When a seller places a limit order they are specifying the minimum amount they are willing to receive for their stock. The order will not be executed unless the order can be filled at the limit price or higher.

When a seller places a stop order they are placing an order to sell if and when the market drops to a specified price. If the sell stop price is reached, the order will trigger, at which point it becomes a market order and is filled at the next available price. A sell stop price must be set below the market.

A sell stop limit is a stop order, which becomes a limit order when the stop price is reached. Once the stop price is reached the order is triggered and becomes a limit order. Once stopped, the order will not be executed unless the order can be filled at the limit price or higher. Both the sell stop price and the sell limit price must be set below the market.

Entering a stock price as a fraction instead of a decimal (i.e. 80 1/2  vs. 80.5).

Leaving a field on the order entry page blank (i.e. account type).

Using the wrong option trading format when entering an option order.

Entering a sell order in your cash account when securities are being held in your margin account or vice versa.

If you’d like to exercise options please contact us at 1-800-SEAPORT.

No, to place corporate and municipal bond trades, please call us at 1-800-SEAPORT. A $50 commission per transaction will be charged on Treasury Bills, notes and bond orders. Seaport Securities may act as principal.

Canadian stock trades cannot be accepted online at this time. To trade Canadian stocks please contact us at 1-800-SEAPORT. Canadian stock trades are not subject to online commission rates.

No, Seaport Securities Corp. clients cannot trade these products with our firm.

Yes. If you deal in illiquid stocks additioinal charges may be assessed. If you deal in foreign stocks additional charges will apply.

Yes, we offer more than 6,000 mutual funds, including no-load funds. Please call our office at 1-800-SEAPORT for more information.

Mutual fund orders are not accepted after 3:45 p.m. Eastern time. Any orders that are entered between 3:45 p.m. and 4:00 p.m. are disapproved. Orders entered after 4:00 p.m. are accepted for the next business day.

 

* Vanguard funds are only accepted up to 2:45 p.m. Eastern time.

Mutual fund executions will reflect the Net Asset Value (NAV) closing price on the day the order was accepted. An order is considered accepted if it was entered before 3:00 p.m. Eastern Time on any given business day.

The mutual fund you requested may not be available on our online system at this time. Please call us at 1-800-SEAPORT to place your order.

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